Refund policy

60-Day Return Policy

Return Period: You have 60 days from the date of delivery to request a return or exchange for any reason.
Return Shipping Costs: For non-faulty returns, including change of mind or sizing issues, all return shipping costs are the sole responsibility of the customer.
Defective or Damaged Items: If an item arrives defective or damaged, Raffaello Bellucci will assist with the appropriate resolution, including a replacement or refund, and will cover the reasonable return shipping costs where a return is required.
Condition of Items: To be eligible for a refund for a non-faulty return, items must be received and inspected in their original, unworn condition, with all tags and original packaging intact.

Defective or Damaged Items

If you receive a defective or damaged product, please contact our support team at support@raffaellobellucci.com within 60 days of receiving your order. Please provide clear photos or videos showing the issue so that our team can assess the situation.

If a return is required, Raffaello Bellucci will provide return instructions and cover the reasonable return shipping costs. Depending on the circumstances, we may offer a replacement or refund.

Non-Faulty Items (Change of Mind/Sizing)

If you wish to return an item for personal reasons, such as a change of mind or sizing issue, you may do so within 60 days of delivery.

Return shipping costs for non-faulty items are the responsibility of the customer. Return shipping costs generally range from $15–$22+, depending on the weight and dimensions of the package.

Items must be returned in their original, unworn condition, with all tags and original packaging intact.

Returns on Sale Items

We extend our 60-day return window to include non-faulty sale items as a gesture of goodwill.
Alternatively, we can offer a 50% refund for non-faulty sale items, allowing you to keep the item and avoid international return shipping costs.

Return Shipping Instructions

Designated Warehouse: All approved returns must be sent to our logistics center in Italy via tracked shipping.
Authorization: You must contact us at support@raffaellobellucci.com before returning any items to obtain return authorization and the correct return instructions.
Tracking: Returns sent without prior authorization or without a valid tracking number may not be processed.
Customs Declaration: Please ensure an appropriate and accurate customs declaration when sending returns to avoid unnecessary customs taxes or delays.